Join the Golden Membership

Q: What is The Beauty Standard Loyalty Program?
A: The Beauty Standard is Frownies’ exclusive loyalty program, designed to reward you for your beauty standards! Whether you’re just getting started or ready for VIP perks, there’s a membership tier for you. Earn Frownies Dollars on every order, enjoy special savings, and unlock exclusive benefits. For the ultimate savings and perks, The Golden Standard is the best choice—offering our lowest free shipping threshold, a free box of Frownies upon sign-up, 8% back in rewards, at least 10% off every order, and more.

Q: Do I need an account with Frownies to join the loyalty program?
A: Yes! Once you sign up, you’ll be prompted to create an account if you don’t already have one. Your perks, Frownies Dollars, and membership status are all linked to your account.

Q: How do I become a Golden Standard member?
A: You can join The Golden Standard for $45 per year exclusively on frownies.com. Just add it to your cart, check out, and log into your Frownies account to start enjoying your benefits instantly.

Q: What are the benefits of The Golden Standard membership?
A: Golden Standard members unlock our best perks, including:
>A free box of Frownies (Forehead & Between the Eyes) upon sign-up
>8% back in Frownies Dollars on every order
>Free standard shipping on orders over $30
>Minimum of 10% off all regular-priced items—guaranteed
>Exclusive access to seasonal gifts
>Early access to promotions & product launches
>And more!

Q: Is The Golden Standard membership fee a recurring charge?
A: Yes, The Golden Standard renews annually. You’ll receive a reminder before your renewal date, and you can manage your membership anytime in your account settings. This membership is non-refundable and non-returnable once purchased.

Q: Can I pause or freeze my Golden Standard membership?
A: At this time, memberships cannot be paused. However, you can cancel anytime and rejoin when you’re ready. If you cancel, your benefits will remain active until the end of your billing cycle.

Q: Does The Golden Standard membership auto-renew?
A: Yes! Unless canceled, your membership will automatically renew every year to ensure you never miss out on perks.

Q: Can I use my rewards points to buy the Golden Standard membership?
A: No, Frownies Dollars cannot be used to purchase The Golden Standard membership.

We are committed to ensuring that you have the best experience with the Frownies brand. We are pleased to offer you individualized support through our Instagram Messages and Facebook Messenger.

RETURN POLICY

If you are not satisfied with your order, you can return products purchased directly from Frownies.com within 30 days of purchase, unless otherwise noted on the individual product page. All returns must be in the original product package and accompanied by the shipping invoice with order number. If you are having an issue with a Frownies’ product purchased from a third-party, please contact the seller directly.

Please note that shipping fees will not be refunded and pre-paid return shipping labels are not provided.

Please address all returns to:
Frownies Guarantee
301 Miamisburg-Centerville Rd
Washington Township OH 45459

Some restrictions may apply. Please note: Shipping Insurance, The Beauty Standard Golden Membership, and Gift Cards are not eligible for refunds. Refunds or replacements requested on orders containing a free gift as part of a promotion will be price adjusted, less the retail value of the free gift, at the discretion of the Frownies' Customer Care team. You may review our Terms of Service for full details. Promotional terms and conditions can be found here.

DISCLAIMER

The information provided on this website is intended solely for educational purposes and should not be construed as medical or dermatological advice. At Frownies, we recognize that individual skin responses to treatments and skincare products vary. Testimonials shared represent personal experiences and may not reflect the outcomes of all users, as results depend on numerous factors such as consistency, skin type, age, lifestyle, and more.

We strongly recommend consulting with your healthcare provider or dermatologist before incorporating any new skincare regimen, including Frownies products, especially if you have pre-existing medical conditions or specific skincare concerns.

Thank you for prioritizing your health and well-being.