Gift Card Terms & Conditions

  1. General Terms
    1. By purchasing or using a Frownies Gift Card, you agree to the following terms and conditions. These terms are governed by Frownies Terms of Service and are subject to change.
  1. Issuance & Redemption
    1. Frownies Gift Cards can be purchased and redeemed exclusively at www.frownies.com.
    2. Gift Cards are redeemable only for Frownies merchandise and cannot be used to purchase additional Gift Cards. 
    3. Gift Cards cannot be redeemed for cash, except as required by applicable law.
    4. Gift Cards expire five years from the date of purchase, unless otherwise required by law.
  1. Balance & Usage
    1. You can check the balance on your Frownies Gift Card by contacting care@frownies.com with your gift card number.
    2. If a purchase exceeds the balance of the Gift Card, you are responsible for paying the difference.
    3. The balance on a Frownies Gift Card is non-transferable and cannot be combined with another Gift Card or transferred to another person.
  1. Lost, Stolen, or Damaged Cards
    1. Frownies is not responsible for lost, stolen, or damaged Gift Cards. Please treat your Gift Card as cash.
    2. Replacement of lost or stolen Gift Cards may be provided at Frownies' discretion with proof of purchase. In the event of a lost or stolen Gift card, you may contact care@frownies.com. Please be prepared to provide: your name, the name of the original purchaser, and approximate date of purchase. 
  1. Refunds and Exchanges
    1. Frownies Gift Cards are non-refundable and cannot be exchanged for cash.
    2. Merchandise purchased with a Gift Card is subject to Frownies’ standard return and exchange policy which can be reviewed at Frownies Guarantee. Any refunds for purchases made with a Gift Card will be issued as store credit or returned to the original Gift Card.
  1. Promotions and Discounts
    1. Gift Cards cannot be used to purchase items during promotional sales where Gift Cards are offered as part of the promotion.
    2. Discounts, promo codes, and offers cannot be applied to the purchase of a Gift Card unless otherwise stated.
  1. Limitations
    1. Frownies Gift Cards are only valid for purchases made within the United States.
    2. Gift Cards cannot be resold or used for unauthorized advertising, marketing, sweepstakes, or other promotional purposes.
  1. Fraud & Abuse
    1. Frownies reserves the right to cancel a Gift Card, suspend accounts, or cancel orders if any fraud or misuse is suspected.
    2. Attempts to manipulate or circumvent these Terms and Conditions may result in the voiding of the Gift Card.
  1. Governing Law
  1. These Terms and Conditions are governed by the laws of the state of Ohio, without regard to its conflict of law rules.
  1. Amendments
  1. Frownies reserves the right to amend these Terms and Conditions at any time. Updates will be posted on the Frownies website.
For questions regarding your Frownies Gift Card, please contact Customer Care at care@frownies.com.